Serving a Diversity of Applicants
Like American society at large, America’s LPRs are diverse. They come from over a hundred different countries; they live in rural, suburban, and urban locations; they have a wide range of literacy and education levels; and they speak hundreds of languages. NAC partners navigate applicants’ experiences and proficiencies as they provide naturalization services across the country. The best practices in this toolkit help partners serve a broad range of applicants while not sacrificing efficiency.